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OUR SERVICES

YOUR PROPERTY IS AN INVESTMENT. WE MANAGE IT WITH PURPOSE.

Professional Management. Financial Accountability. Regulatory Compliance. Lasting Value.

At Cardon Property Management CC, we understand that managing a sectional title scheme or homeowners association involves far more than collecting levies and arranging repairs.

It requires financial discipline, legislative knowledge, effective administration, sound judgement and a genuine commitment to protecting the interests of the community.

With more than three decades of leadership experience in property management and financial administration, we deliver structured, professional and personalised management solutions tailored to the individual requirements of every scheme entrusted to our care.

Operating through our hybrid offices in Cape Town's Northern and Southern Suburbs, our dedicated administrative, buildings, compliance and financial functions work together to provide a coordinated and accountable management service.

We believe that excellent property management is not measured by promises, but by professionalism, consistency and results.

01 | SECTIONAL TITLE & BODY CORPORATE MANAGEMENT

EFFECTIVE MANAGEMENT BEGINS WITH SOUND ADMINISTRATION.

Every sectional title scheme is a community with shared assets, financial obligations and legislative responsibilities.

We provide comprehensive administrative and operational management, supporting trustees in fulfilling their fiduciary duties while ensuring that the day-to-day affairs of the body corporate are managed efficiently.

Our services include:

Day-to-day administration of sectional title schemes.
Professional correspondence and communication with trustees and registered owners.
Implementation and monitoring of properly authorised trustee decisions and resolutions.
Maintenance of scheme records, registers and administrative documentation.
Coordination of service providers and operational requirements.
Assistance with the application and administration of registered management and conduct rules.
Preparation and distribution of management reports.
Guidance on procedural and administrative requirements.
Coordination of scheme insurance administration and claims.
Liaison with relevant authorities and professional service providers when required.

OUR COMMITMENT: To provide trustees with the administrative structure, information and professional support necessary to manage their schemes responsibly and effectively.

02 | HOMEOWNERS ASSOCIATION MANAGEMENT

SUPPORTING COMMUNITIES. STRENGTHENING GOVERNANCE.

A homeowners association requires a management approach that recognises its unique constitution, governance structure, financial obligations and community requirements.

Cardon provides administrative, financial and operational support to homeowners associations, working alongside elected committees to facilitate responsible decision-making and efficient community management.

Our services include:

HOA administration and committee support.
Levy administration and financial reporting.
Implementation of duly authorised committee decisions.
Coordination of meetings, notices and resolutions.
Assistance with the administration of applicable estate rules and governance documents.
Contractor liaison and common-area maintenance coordination.
Insurance and service provider administration.
Record keeping and member communication.
Support with budgeting, financial planning and reserve provisions.

OUR COMMITMENT: To assist homeowners associations in maintaining financial stability, sound governance and well-managed communal environments.

03 | FINANCIAL MANAGEMENT & ACCOUNTABILITY

EVERY RAND ACCOUNTED FOR. EVERY DECISION SUPPORTED BY INFORMATION.

Financial management is one of the most important responsibilities in any community scheme.

Poor financial administration can compromise maintenance, affect cash flow, increase financial risk and undermine the confidence of property owners.

At Cardon, we place particular emphasis on accurate accounting, transparent reporting and responsible financial stewardship.

Our financial services include:

Monthly levy invoicing and owner statements.
Allocation and reconciliation of receipts and payments.
Bank reconciliations and financial record keeping.
Monthly financial reporting and management accounts.
Preparation of annual administrative and reserve fund budgets.
Financial projections and cash-flow monitoring.
Arrear levy monitoring and collection administration.
Coordination of authorised debt recovery procedures.
Preparation and administration of special levy schedules.
Audit preparation and liaison with independent auditors.
Administration of approved financial resolutions.
Assistance with reserve fund planning and financial sustainability.
Coordination of relevant statutory financial submissions and reconciliations.

Our objective is to ensure that trustees have access to reliable financial information, enabling them to make informed decisions and exercise proper oversight of scheme funds.

OUR COMMITMENT: Financial transparency, accurate administration and responsible stewardship of every scheme's financial resources.

04 | MAINTENANCE & PROPERTY PRESERVATION

PROACTIVE MAINTENANCE TODAY. PROTECTED PROPERTY VALUES TOMORROW.

A well-maintained property is not simply more attractive — it is better positioned to retain its value, control long-term repair costs and provide a safe, functional environment for residents.

We recognise that maintenance is an ongoing management responsibility requiring planning, communication, coordination and follow-through.

Through our dedicated Buildings Department, we assist trustees with the coordination and monitoring of common property maintenance.

Our services include:

Scheduled common property inspections.
Identification and reporting of maintenance concerns.
Administration of maintenance requests and job cards.
Procurement and presentation of contractor quotations.
Coordination of trustee-approved repairs and maintenance.
Contractor liaison and progress monitoring.
Assistance with emergency maintenance arrangements.
Insurance-related repair coordination.
Maintenance reporting and record keeping.
Assistance with preventative maintenance planning.
Coordination of major maintenance projects within the agreed management mandate.

Where specialist technical assessments or professional certifications are required, appropriately qualified service providers are engaged.

OUR COMMITMENT: To promote preventative maintenance, responsible expenditure and the long-term preservation of common property assets.

05 | COMPLIANCE & SCHEME GOVERNANCE

GOOD GOVERNANCE IS NOT OPTIONAL. IT IS ESSENTIAL.

Community scheme management operates within a legislative and regulatory framework that places important responsibilities on trustees, committee members and managing agents.

At Cardon, we believe that proper governance, accurate documentation and procedural compliance are fundamental to effective property management.

Our dedicated Compliance Department supports the administrative and regulatory obligations of schemes under our management.

Our services include:

Administrative support relating to the Sectional Titles Schemes Management Act.
Guidance on applicable Prescribed Management Rules and registered Conduct Rules.
CSOS registration, levy returns and related administration.
Assistance with statutory and regulatory record keeping.
Maintenance of owner and scheme information.
Administration of trustee appointments and relevant resolutions.
Coordination of prescribed notices and governance documentation.
POPIA-related administrative procedures and information management.
Support with governance documentation required for audits and regulatory processes.
Coordination with legal practitioners and other specialists where professional advice is necessary.

We distinguish between the responsibilities of trustees, the body corporate and the managing agent, ensuring that management actions are supported by appropriate authority.

OUR COMMITMENT: To promote lawful, transparent and accountable administration while supporting trustees in fulfilling their governance responsibilities.

06 | AGM, SGM & TRUSTEE MEETING ADMINISTRATION

PROFESSIONAL MEETINGS. PROPER PROCEDURES. DOCUMENTED DECISIONS.

Meetings are central to the governance and financial management of sectional title schemes and homeowners associations.

However, effective meetings require more than scheduling a date and circulating an agenda. They require procedural accuracy, preparation, clear documentation and appropriate follow-through.

Our meeting administration services include:

Coordination of Annual General Meetings.
Coordination of Special General Meetings.
Administrative support for trustee and committee meetings.
Preparation and circulation of meeting notices and agendas.
Compilation of supporting documentation and financial information.
Administration of nominations, proxies and voting procedures.
Preparation and distribution of meeting minutes.
Drafting and recording of resolutions.
Maintenance of meeting records.
Administrative follow-up on duly authorised decisions.

Our objective is to facilitate organised and properly documented meetings that support effective decision-making and responsible governance.

OUR COMMITMENT: To ensure that meetings are professionally administered, resolutions are accurately recorded and authorised decisions receive appropriate administrative attention.

07 | LEVY COLLECTIONS & ARREARS MANAGEMENT

PROTECTING CASH FLOW. SUPPORTING FINANCIAL STABILITY.

Levies are the financial foundation of every sectional title scheme and homeowners association.

When contributions are not received timeously, the consequences can affect essential services, maintenance programmes, insurance obligations and the overall financial position of the community.

We provide structured levy administration and arrears management processes designed to support the financial sustainability of the schemes we manage.

Our services include:

Monthly levy billing and statement distribution.
Monitoring of outstanding contributions.
Administration of payment reminders and demands.
Reconciliation of owner accounts.
Reporting of arrears to trustees and committees.
Administration of authorised interest and collection charges.
Coordination of approved payment arrangements.
Referral of accounts for legal collection when duly authorised.
Liaison with appointed attorneys and debt collection service providers.
Monitoring and reporting of collection progress.

All recovery processes are undertaken in accordance with applicable legislation, scheme rules and the authority granted under the management mandate.

OUR COMMITMENT: To support consistent levy recovery, protect scheme cash flow and ensure responsible treatment of outstanding accounts.

08 | INSURANCE & RISK ADMINISTRATION

PROTECTING THE ASSETS THAT MATTER.

Adequate insurance and effective risk administration are essential to the protection of community scheme assets.

Cardon assists trustees with the administration and coordination of scheme insurance matters, working alongside appointed insurers, brokers, assessors and contractors.

Our services include:

Coordination of insurance policy documentation.
Assistance with annual insurance renewal administration.
Facilitation of insurance quotations and policy comparisons.
Administration and submission of insurance claims.
Liaison with brokers, assessors and repair contractors.
Communication of claim outcomes and applicable excesses.
Maintenance of insurance-related records.
Reporting of relevant insurance and risk concerns to trustees.
Assistance with coordinating required valuations and specialist inspections.

OUR COMMITMENT: To support informed insurance decisions, efficient claims administration and the responsible protection of scheme assets.

09 | STRATEGIC PLANNING & RESERVE FUND MANAGEMENT

MANAGING TODAY. PLANNING FOR TOMORROW.

Sustainable property management requires a long-term perspective.

While daily administration keeps a scheme operational, forward planning helps protect its financial position, maintain its infrastructure and reduce the risk of unexpected expenditure.

We assist trustees with the financial and administrative aspects of long-term scheme planning.

Our services include:

Assistance with 10-year maintenance, repair and replacement planning.
Reserve fund budget preparation and monitoring.
Long-term financial projections.
Review of anticipated capital expenditure.
Coordination of major project quotations.
Administration of approved reserve fund expenditure.
Assistance with special levy planning where required.
Financial reporting to support future maintenance decisions.
Coordination with appropriately qualified technical and financial specialists.

OUR COMMITMENT: To encourage responsible long-term planning that balances present financial obligations with the future needs of the property.

10 | PROFESSIONAL COMMUNICATION & CLIENT SUPPORT

CLEAR COMMUNICATION. DEFINED RESPONSIBILITIES. PERSONAL SERVICE.

Successful property management depends on effective communication, established procedures and mutual respect.

At Cardon, we believe that professional communication should be structured, transparent and supported by proper administrative records.

Our dedicated departments allow enquiries and management responsibilities to be directed to the appropriate personnel, promoting accountability and continuity.

Our operational support includes:

Administrative correspondence and owner enquiries.
Dedicated buildings and maintenance coordination.
Compliance and statutory administration.
Financial and account-related support.
Trustee and committee liaison.
Formal notices, circulars and scheme communication.
Electronic recordkeeping and document administration.
Defined procedures for maintenance requests and emergencies.

Our hybrid office operations in the Northern and Southern Suburbs allow us to combine efficient digital administration with practical, on-site management support.

OUR COMMITMENT: To remain professional, approachable and accountable while maintaining clear communication channels and effective administrative procedures.

WHY CARDON PROPERTY MANAGEMENT?

MORE THAN A MANAGING AGENT. A MANAGEMENT PARTNER.

Choosing a managing agent is not simply a matter of comparing monthly fees.

It is about selecting a company that understands the responsibilities involved in managing community finances, shared assets, legal obligations and the expectations of property owners.

At Cardon Property Management, our approach is built around five fundamental principles:

EXPERIENCE
Practical industry knowledge developed through decades of property management and financial administration.

ACCOUNTABILITY
Clearly defined responsibilities, proper authorisation procedures and transparent administrative practices.

FINANCIAL DISCIPLINE
Accurate recordkeeping, responsible financial management and informed long-term planning.

PROACTIVE MANAGEMENT
Structured maintenance coordination, consistent follow-through and a focus on preventing avoidable problems.

PERSONAL COMMITMENT
A genuine interest in the properties we manage and the communities we serve.

We understand that every scheme is different. That is why we aim to provide management solutions that reflect each community's size, financial position, operational needs and governance requirements.

Our philosophy remains unchanged: Your Property, Our Passion.

READY FOR A BETTER PROPERTY MANAGEMENT EXPERIENCE?

LET'S TALK ABOUT YOUR SCHEME.

Whether you are a newly established body corporate, an existing sectional title scheme considering a change of managing agent, or a homeowners association seeking professional management support, we welcome the opportunity to discuss your requirements.

Discover the difference that experience, accountability and personal commitment can make.

Proudly serving Cape Town's Northern and Southern Suburbs through our hybrid office model.

REQUEST A MANAGEMENT PROPOSAL | CONTACT OUR TEAM

The precise scope of services is determined by the signed management agreement, the applicable governance documents and any separately authorised services.